Executive value

Two billing experiences, two outcomes

Traditional Billing Experience

  • Customer confusion
  • Support calls
  • Agent escalations
  • Churn risk

Agentic Billing Experience

  • Instant explanation
  • Self-service resolution
  • Personalized recommendations
  • Increased trust

70%

Billing calls eliminated

95%

First contact resolution

30%

Reduction in churn

Every bill becomes a customer engagement opportunity, not a customer support problem.

HomeConnect AI

“Fix my problem.”

BillSense AI

“Explain my problem.”

Together they create a complete Agentic Customer Care room that complements Network Operations, CISO, Finance and Agent365 without overlapping any of them.